Flexible New System for Conditioning Outdoor Air Debuts at AHR Expo
NEW YORK, Jan. 21, 2014 /PRNewswire/ — LG Electronics USA’s Commercial Air Conditioning division has augmented its range of Variable Refrigerant Flow (VRF) solutions with the new LG Dedicated Outdoor Air System (DOAS).
The LG DOAS can be used in multiple settings, meeting the needs of a wide variety of end- users. It provides dehumidification of outdoor air using LG’s inverter compressor outdoor units. In addition to being seismically certified by California Office of Statewide Planning & Development, this high-quality dedicated outdoor air system is designed to provide conditioned outdoor air and maximum energy savings.
The unit is designed to deliver flexibility to meet the local design conditions, complete with three different airflow rates of 2000, 1600 and 1200 CFM. The DOAS also retains external static pressure of up to 1.65 inches and offers long-lasting comfort with a fan that stays on during the defrost cycle. This innovative DOAS by LG comes with MERV 8 filters included, but the filter rack can also accommodate up to MERV 14 filters.
The versatile DOAS can be used in various settings, such as healthcare, retail, banking, hotels and residential, making it an ideal option for a variety of building needs. Its low profile design allows for seamless installation above ceilings, and web accessible controls deliver unrivaled convenience and comfort.
For more information on LG products featured at AHR Expo or for a schedule of LG’s AHR Expo education sessions, visit LG Electronics booth 7923. Information on the complete portfolio of LG’s Commercial Air Conditioning solutions can be found at www.lg.com.
LG Helps HVAC Contractors Get Ahead With ‘LG Excellence Contractor Program’
Highlighted at AHR Expo, Expanded 2014 Program Helps Contractors Enhance Expertise, Customer Care
NEW YORK, Jan. 21, 2014 /PRNewswire/ — Recognizing the critical importance of technical training and customer service excellence, LG Electronics USA has expanded the “LG Excellence Contractor Program,” a comprehensive training and contractor recognition program designed to assist independent HVAC contractors in selling, installing and servicing LG residential home comfort solutions.
The LG Excellence Contractor Program helps set participating contractors apart from their competitors with extensive technical and customer care training on today’s advanced ductless HVAC systems. To enroll in the program, contractors must be nominated by their local distributor or an LG sales manager, participate onsite in a local LG Contractor Opportunity meeting, and complete product and applications online training courses available as part of the LG Learning Management System (LMS) or through certified instructor-led training courses in one of the state-of-the-art U.S. LG Training Academies in Georgia, Texas, New Jersey and California.
“As duct-free solutions become increasingly popular versus traditional heating and cooling systems, accurate and proper installations and services are necessary,” said Mark Hatala, national distribution installer manager, LG Electronics USA Commercial Air Conditioning. “At LG, we know that long-term efficiency, comfort and reliability start with proper installation of the equipment, and we’re proud to work with our distribution partners to support residential contractors nationwide through our LG Excellence Contractor Program.”
To help expand the LG Excellence Contractor Program, first launched last spring, LG has brought together a team of “LG Ambassadors,” a dedicated group of key distributors that works with the LG sales team to recruit and call on local contractors.
Upon enrollment in the program, contractors can take advantage of a number of attractive benefits for 2014, including:
· Lead referrals from consumer outreach campaigns and listing on the LG website contractor locator, making new customer acquisition easier than ever,
· Access to LG materials including advertisements, literature, vehicle decals and promotional items to assist in marketing efforts,
· Ongoing training available online or in one of four regional training academy locations,
· Customer-focused technical support through the LG support line, and
· “LG Perks Points” for sales of eligible LG duct-free products through the LG Perks incentive program.
In addition, contractors who complete all of the requirements of the program and become LG Excellence Contractors receive a one-year limited labor warranty inclusive of the indoor and outdoor equipment. LG Excellence Contractors also receive double Perks points to help them earn great incentives faster.
LG duct-free split residential systems represent some of the industry’s most innovative home comfort solutions available in the United States. LG’s goal is to ensure that contractors provide superior customer and product support to builders and homeowners who purchase LG products.
LG’s extensive training and certification efforts, with a focus on the LG Excellence Contractor Program, will be highlighted at the AHR Expo. For more information, please visit LG Electronics AHR Expo booth number 7923.
SOURCE: LG Electronics